|Category||Customer Service & Claims||Job type||Full Time|
***$2000 Sign On Bonus***
As an Outbound Sales Customer Care Specialist, you will work with patients, managing inbound and outbound calls to convert prescription medication needs from retail pharmacies to the Express Scripts Home Delivery pharmacy. Our Outbound Sales Customer Care Specialists apply a consultative approach to communicate with customers, and potential customers about our home delivery benefits. Specifically, they provide insights on the options available for customers to have their prescriptions filled by the Express Scripts Pharmacy, educating them on the safety and convenience of our services and informing them of how our offerings fit their lifestyle.
This role is on the front lines with patients, addressing customers with care, detail, and most importantly, empathy. To be successful you should be able to build instant rapport, achieve customer satisfaction, and close the sale. A top Outbound Sales Customer Care Specialist should be able to work in a fast paced rewards driven workplace. Ideal candidates will be energetic, positive, and organized professionals who are able to effectively create relationships within the healthcare market.
This isn't your typical Outbound Salesrole. In fact, we have a few perks up our sleeves. In addition to our competitive base salary, you can increase your earnings potential with our $2000 sign on bonus and our tiered performance bonus incentives. We offer five weeks of paid training, and the opportunity for career growth and advancement, and a comprehensive benefit package.
**This position is remote, must in live one of following states: Pennsylvania, Texas, Florida, Ohio, Wisconsin, Arkansas, Arizona, Georgia, Illinois, Indiana, Kentucky, Minnesota, New Mexico, Nevada, Tennessee**
How You'll Make A Difference:
What You Should Have:
What else you'll love about working here:
This role is WAH which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.
About Express Scripts
At Express Scripts, we dare to imagine a better health care system, and we're driven to make it happen. Where some see obstacles, we see possibilities. We're challengers, difference-makers and opportunity-seekers, united with our partners in pursuit of a simpler, more sustainable system and better health for all.
We have always acted first to take on the toughest challenges. We uniquely partner across the health care ecosystem to uncover opportunities, take action, advance health care and deliver better outcomes - like no one else can. We believe health care can do more. We are Champions For BetterSM.
Express Scripts, part of Cigna Corporation, unlocks new value in pharmacy, medical and beyond to further total health for all.
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
|Employer||188 Express Scripts Pharmacy, INC|