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Sales Consultant - Rutgers University, Piscataway, New Jersey

CategoryTicket Sales
CountryUnited States
StateNew Jersey
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Job Title:

Consultant, Sales

Reports To:

Senior Director, Sales and Service

The Aspire Group


Rutgers University

Piscataway, NJ 08854

Expiration Date: 11/29/2021

Who We Are & What We Are About: Aspire is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. Our human capital is our most valuable asset, and we embrace and encourage our employees' differences.

Recently recognized by Forbes as one of the Top 10 Best Places to Work in Sports, The Aspire Group is a global sport and entertainment marketing firm that created the outsourced Ticket Marketing, Sales and Service niche, revolutionizing the world of sport and in particular United States Intercollegiate Athletics. As industry leaders, we strive to create the best practices of tomorrow that we call "Next-Practices" within our strategic consulting and research; ticketing, marketing and revenue enhancement; and sports investment optimization capabilities. The implementation of "Next Practices" and the Raise Your Game Executive Development Program raises industry standards through outstanding training, development, and coaching. We produce industry leaders, excellent employees, and winning teams that are dedicated to developing long-term relationships, providing strategic expertise and resources that will take our partners to the next level. For more information, please visit our website at www.theaspiregroupinc.com.

Raise Your Game Executive Development Program: At The Aspire Group, commitment to our clients is matched by an equal commitment to our staff. The Raise Your Game Executive Development Program is a 36-month development cycle designed to accelerate Aspire's Sales and Service Consultants into management positions. The Aspire Group provides career growth opportunities by preparing staff with a foundation in Ticket Marketing, Sales and Service, Sales Management, Sport Business Management and Life Skills. The Raise Your Game Executive Development Program is recognized as one of the most progressive management training programs in the sport industry.

Partnership: Rutgers University Division of Athletics and The Aspire Group have formed a relationship to develop a world-class ticket sales team in New Brunswick, NJ. The Rutgers University Division of Athletics has employed the services of The Aspire Group because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Rutgers University Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that The Aspire Group brings to every partner. Rutgers University and The Aspire Group encourage and value a diverse work force and both are equal opportunity employers.

Position Overview: Rutgers Athletics and the Aspire Group seek a coachable, positive and passionate individual that is committed to becoming a sports sales industry leader. The Sales Consultant's revenue will be generated primarily from outbound phone calls for Rutgers Athletics with a concentration on Football, Men's & Women's Basketball, Wrestling, Men's Lacrosse and R-Fund donations. These calls will be supplemented with email marketing, face-to-face presentations and in-arena/stadium tours. Day-to-day leadership and mentoring of this position will be provided by the Aspire Leadership. The Team Leader, Sales, will receive the tools, programs, and systems necessary to "BE GREAT." Inventory available for sale includes, but is not limited to:
  • Group Tickets
  • Season Tickets
  • Mini and Flex Plans

Duties and Responsibilities:
  • Perform outbound calls and service inbound calls for the Athletics Department for all ticketed sports.
  • Meet or exceed weekly and monthly sales goals while exceeding client expectations in value and customer service.
  • Grow sales significantly each week by attracting additional business leads.
  • Maintain computerized records of all prospects and customers within Ticketing/ CRM database.
  • Work home games, performing various ticket sales and service duties as assigned and agreed upon with FRMC Leadership.
  • Contact area businesses and individuals via phone, in-person appointments and networking events to sell season tickets, corporate, partial plans and group ticket plans.
  • Execute 80-100 outbound sales activities daily.
  • Additional responsibilities as assigned by Management.

Qualifications & Requirements:
  • Desire to grow a career in the sports ticket sales industry or collegiate athletics.
  • Prior ticket sales experience preferred, along with a proven ability to meet and exceed sales goals as well as a persistent and results-oriented sales approach.
  • Previous customer service experience and a genuine desire to help people.
  • Bachelor's degree is preferred but not required.
  • Computer proficient (Microsoft Word, Excel, Outlook).
  • Experience with ticketing software and CRM program preferred.
  • Detail oriented.
  • Self-motivated and comfortable in a very close supervisory and intense training environment.
  • Excellent communication, presentation and listening skills. Must be able to communicate equally well with executives, staff and fans at all levels.
  • Professional image and demeanor.
  • Ability to work well with others and comfortable taking initiative.
  • Ability to encourage collaboration, flexibility, equity and inclusion that enables colleagues to contribute to their full potential, feel valued, and supported.
  • Availability to work home games.

Compensation: Competitive base salary with the opportunity to earn commission and bonus upon meeting or exceeding ticket sales goals. Comprehensive benefits package including medical, dental, vision, other voluntary health benefits and 401k. Excellent paid time off program.

The Aspire Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, color, sex, gender, sexual orientation, religion, creed, national origin, marital status, citizenship status or age.
EmployerThe Aspire Group