|Category||Customer Support/Client Care||Job type||Full Time|
|Salary||Up to $25,000|
We are currently hiring Customer Service Representatives in Athens! This position has NORMAL business hours, no sales and weekends off. After working for 4 months, you will convert to a permanent employee and will receive a $1000 BONUS!
Hours: Monday-Friday between 7:30am and 6:30pm NO WEEKENDS
Pay: $11.54 - Monolingual or $12.02 - Bilingual
JOB DESCRIPTION: The CSR will Respond to customer phone inquiries in a prompt, courteous, and concise manner. Provides callers with unbiased information to assist customers with application and eligibility requirements. Accesses, reads, and interprets customers and provides data elements within customer's application. Performs accurately all data entry functions to reflect customer activity/transactions. Answers customer questions and assists in problem resolution. Assists customers in the enrollment process. Documents all customer encounters in clear and concise logs.
REQUIREMENTS: High School Diploma, GED, or higher education. Must be able to pass a criminal background check. Must pass assessments before being considered for employment. Must be wiling to commit to GREAT attendance!
If you are interested in this Customer Service Rep position, please submit your resume ASAP as training classes are starting soon!
We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.