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Claims Agile Product Owner - Project Cornerstone

CategoryProject Management
Job typeFull Time
CountryUnited States
Role Details

As an enabler of Enterprise Strategic Priority #3 (Medicare Advantage Growth), the Cornerstone program will drive a competitive administrative cost structure while delivering consistent, compliant operational performance. This will be accomplished through the implementation of a new operating model - transformation across people, process, and technology.

The Product Owner is a member of the Agile Team and a conduit between the Agile Team and the business. The Product Owner is responsible for defining the vision, scope, and priority of the detailed requirements to be delivered by the Team and owns the user story prioritization in accordance with the Product Manager's priority requests. The Product Owner also reviews the quality of the product that the Team produces.

This individual will work with business, technology, and solution teams to define User Stories and prioritize the team backlog. This individual must possess strong understanding of their respective business processes and capabilities (listed below). This individual will be responsible for guiding the team on Story estimates and sequencing.

Primary Responsibilities
  • Accountable for decomposing features into manageable pieces of work called User Stories
  • Elaborate and refine the detailed requirements (User Stories)
  • Prepare for and participate in sprint planning
  • Promote acceptance test-driven development by engaging the team in defining story acceptance criteria
  • Understand business and technical work being delivered by the team
  • Participate in team demo and sprint retrospective
  • Attend weekly PO sync meetings
  • Partner with the team to plan sprint demo
  • Define and execute improvement stories

Technical Skill Requirements
  • Expert level Medicare/Medicaid business knowledge across one of these four products: Enrollment and Fulfillment; Billing and Reconciliation; Claims Intake, Adjudication and Encounters; or Claims Provider, Pricing, and Capitation
  • Expert-level knowledge of project and change management and associated methodologies, techniques, processes, and approaches (e.g. Project and Portfolio Management Methodology - PPM)
  • Knowledge of Agile principles
  • Budget, cost and profitability management skills
  • Knowledge of resource management tools
  • Credibility as a senior-level project leader
  • Strategic Thinking: Ability to juggle multiple goals and deadlines in the context of the big picture
  • Team Leadership & Development: Ability to mentor, coach and effectively transfer expertise to others
  • Facilitation, Negotiation & Problem Resolution Skills: Ability to build a strong network and relationships at executive levels with technology and solutions, customers and vendor groups

Qualifications (i.e., preferred education, experience, attributes)
  • Medicare and Medicaid operations experience
  • Knowledgeable of release train solution (e.g. Enrollment and Fulfillment; Billing and Reconciliation; Claims Intake, Adjudication and Encounters; Claims Provider, Pricing, and Capitation)
  • Background in health plan core admin, government programs especially preferred
  • Experience developing and managing business cases
  • Ability to elicit and develop high level requirements at the feature level
  • Deep experience in roadmap creation and proven ability to articulate product vision for features across teams
  • Ability to review and accept the outcome of the demo/sprint/release for feature completeness and quality and provide feedback
  • Strong executive stakeholder relationships including engagement and alignment
  • Able to prioritize work for ARTs / cross teams
  • Ability to manage conflict for ARTs / cross teams
  • Credibility as an operational leader with project delivery experience

Core Competencies

  • Influential Leadership
  • Enterprise Mindset
  • Driving Change
  • Managing Vision and Purpose
  • Negotiation
  • Customer Centric Thinking
  • Professional Savvy

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Employer828 Newquest LLC

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