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Data Science Advisor (Customer Healthcare Analytics) - Evernorth, Bloomfield, Connecticut

CategoryData & Analytics
Job typeFull Time
CountryUnited States

Evernorth Services' Global Data & Analytics organization offers solutions that provide actionable insights to internal and external business partners and customers to reduce health costs, improve outcomes, and measure and forecast business performance. This position will work closely with the Personalization Strategy stakeholders to understand their strategy and provide recommendations to meet their business objectives in a timely fashion. The individual will be responsible for conducting program evaluations and leveraging advanced analytics to provide actionable insights to help reduce health costs, improve outcomes, provide financial security and measure and forecast business performance. In addition, the individual will provide analytical discipline and rigor to enable fact-based decisions for the Personalization team and contribute to the full development of comprehensive analytics that is aligned to the Personalization team. The role includes data gathering, analyzing, interpreting, insight creation and making recommendations using numerous different data sources to deliver actionable insights to business stakeholders. The analytical solutions will be used to help understand the performance of and identify improvement opportunities to the product and will cross health, behavioral health, disability and voluntary products, individual claims, digital and telephonic data.

So, you're interested in becoming the newest member of this team? Great choice! Let's check some boxes to see if you fit the bill:
  • Perform advanced analytics to answer "what happened?"
  • Conduct statistical analyses to answer "why did this happen?"
  • Develop predictive models to answer "what will happen next?" and "who is it likely to happen to?"
  • Mine data to answer "where are the opportunities?"
  • Deploy innovation processes and pilots to answer "how can we get better?"

This position is with Evernorth, a new business within the Cigna Corporation.

  • Extract and analyze large healthcare claims, digital, call data, etc. leveraging SQL (required), R, Python, SAS
  • Conduct rigorous analytical techniques for determining the effectiveness of Personalization Products (e.g. match case-control, randomized experiments)
  • Utilize advanced analytical techniques (e.g. XGBoost, Adaboost, Regression, Cluster Analysis, Random Forests, etc.) to create actionable insights and recommendations for business leaders to advance Cigna's strategic objectives.
  • Present results and recommendations to key business stakeholders. Effectively communicate to both technical and non-technical audiences.
  • Identify, analyze and interpret trends or patterns in data sets through descriptive and/or multivariate statistics

  • 2+ years previous experience conducting advanced analytics, predictive modeling and data mining is required
  • Experience with statistical software programing with Python/R/SAS is required
  • Experience in developing a full cycle analytics is required
  • Leadership competencies include: strong verbal/written communication, ability to successfully navigate and contribute in a highly-matrixed environment, strong customer focus and management of client expectations.
  • Solid creative thinking and problem solving skills
  • AWS experience a plus
  • Advanced degree in Statistics, Mathematics, Engineering, Biostatistics, Econometrics, Economics, Finance, Actuarial Science, or Data Science is highly preferred

This position is not eligible to be performed in Colorado.

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Employer390 Evernorth Enterprise Svcs, Inc.

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