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Business Project Lead Analyst - Cost Containment Programs, Virtual

CategoryProject Management
Job typeFull Time
** Role can be global Work From Home

As a business project lead analyst you will be accountable for business process analysis activities associated with analysis, implementation and operationalizing of multiple initiatives within Cigna Global Health Benefits. This is a highly visible role which will interface with a variety of local and global business leaders.

Specific responsibilities will include:
  • Health Cloud SME: Documentation of Health Cloud processes, work instructions, logic, user stories, acceptance criteria, assistance with UAT
  • Own business readiness activities for new enhancements and bug fixes
  • Analyzing business processes around clinical programs and make recommendations for the ideal model
  • Engaging business leaders and partners to understand impacts, requirements and process change
  • Work with business teams to implement new programs or changes to existing programs, including coordination of internal and external communications including Appeals, Operations, and Compliance
  • Monitoring project activities to ensure on scope, on time, on budget and high quality delivery
  • Work with cost containment team to ensure proper savings tracking
  • Work with finance to ensure proper billing
  • Manage client opt-in or opt-out process
  • Providing status reporting to stakeholders on a regular basis
  • Mitigating risks and addressing program obstacles as needed
  • Manage all Subject Matter Expertise requirements on clinical programs
  • Maintain a mastery understanding and documentation of clinical programs workflows and stakeholders
  • Support in driving new programs end to end
  • Provides additional support for sales and client management
  • Maintain accurate content on internal systems
  • Provides education and training of key internal constituents
  • Responsible for reporting (aggregate experience, including NPS and appeals and client advocacy) and maintaining business case ROI (financial impact and volume)
  • Business process mapping


  • Nurse Degree. Master degree is business, finance, project management or related field desired.
  • Health Cloud experience
  • Agile experience
  • 5 + years of experience in Healthcare or Finance setting preferred
  • Ability to multi-task and manage concurrent projects
  • Excellent partnering skills
  • Demonstrated project tracking and reporting expertise
  • Demonstrated business process analysis skills
  • Successful track record of delivering projects on scope, on time, on budget and with high quality
  • Proven ability to get into the details of projects in order to drive them to fruition
  • Well-honed communication and relationship management skills
  • Ability to navigate in large corporate, matrixed environment

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.
Employer091 Cigna Health & Life Ins. Co.

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