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Business Operations Associate, Windsor Mill, Maryland

CategoryBusiness/Strategic Management
Job typeFull Time
CountryUnited States
CityWindsor Mill
SalaryUp to $37,400
AppleOne is representing a prestigious government vendor for a Business Operations Associate. This role is onsite in the Baltimore Metropolitan area. They are offering hands-on training, the ability to grow, and a stable organization. Opportunity to work from home for high performers. You, as the Agent, will review applications, invoices, and supporting documentation for eligibility determination based on guidelines. If you are looking to start a career or new opportunity, this role is for you! Apply Today to interview next week!

Essential Job Duties: Conducts reviews of applications submitted by schools and libraries for discounts for internet access, internal connections, basic maintenance of internal connections, and managed internal broadband services and equipment received for eligibility based on guidelines provided Processes invoices for discounts on equipment and services according to Program guidelines Communicates with applicants through email, E-Rate Systems and by telephone to obtain the required documentation required to process applications Utilizes desktop procedures, checklists and other documentation to process applications and invoices according to Program rules and guidelines Performs quality reviews of applications and invoices when required to ensure accuracy Escalates issues and questions as they arise when processing Program documents

Education and Experience Requirements:
+High School diploma or GED required; College degree is preferred
+A minimum of one year of administrative work experience; previous internship experience will satisfy.
+Proficient in the use of Microsoft Office products Basic knowledge of IT networking and/or infrastructure required
+ Excellent organizational, analytical, written, and verbal communication skills
+Ability to perform comfortably in a fast-paced, deadline-oriented work environment +Ability to work as a team member, as well as independently Ability to type 20 WPM

Additional Requirements as per Contract/Client: Must be a US Citizen
+ High School Diploma with 0-2 years of experience.
+ May have additional training or education in the area of specialization.
+ Works on assignments that are routine in nature, with responsibilities easily learned on the job.
+ Acquires job skills and learns applicable policies and procedures to complete routine tasks.
+ Able to read, understand & perform assignments within prescribed guidelines.
+ Communicates routine information in a clear and accurate way with internal & external contacts

We are an Equal Employment Opportunity employer committed to excellence, diversity and inclusion.

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