|Category||Project Management||Job type||Full Time|
Customer Experience and Retention Pharmacy Lead (Program Management Senior Advisor)
Customer Experience and Retention Pharmacy Lead will develop and enhance the Part D experience of Medicare Part D Plan (PDP) and Medicare Advantage Prescription Drug Plan (MAPD) customers. Medicare is an exciting and dynamic growth engine of Cigna with a strong focus on the customer. Your role will be to develop the strategic customer roadmap, make recommendations in combining experiences from multiple areas, lead the experience side of a customer's Part D lifecycle, partnering with both digital experience and analytic teams, and influence best practices in operations.
Cigna Medicare is a health service company dedicated to helping people improve their health, well-being and peace of mind. And we have the privilege of serving an older population, one that is often under-served. We care about our customers' well-being, and we also care about your well-being too. That's why when you work with us, you can count on a different kind of career - you'll make a difference, learn a lot, and share in changing the way people think about healthcare.
This position is not eligible to be performed in Colorado.
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
|Employer||826 NewQuest Mgmt of Illinois LLC|