Business Project Advisor - Express Scripts, St. Louis, Missouri

POSITION SUMMARY

The Business Project Advisor l eads cross-functional, strategic projects while also leading internal projects and process improvement initiatives. As a Project Advisor, you will assist in gathering data to support business process enhancements and resolve issues; analyze, gather, and document business requirements for new products and product enhancements as well as testing, implementation and rollout of new product releases.

ESSENTIAL FUNCTIONS

• Analyze, gather and document business requirements for new products and product enhancements.
• Ensure proper processes are met and documented.
• Maintain close relationships with internal departments in order to coordinate ancillary activities.
• Develop business use cases for QA Testing.
• Ensure implementation of changes or new products meet business requirements.
• Develop and perform routine audit processes relating to billing setup.
• Participate in recommendations for improvements of process and administrative issues or inefficiencies that impact the ancillary programs.
• Implement process changes as needed.
• Develop and distribute documentation and business policies relating to contract maintenance process.
• Problem resolution.
• Provide options to resolve issues and problems arising from ancillary development or execution process.
• Provide direct support (internal and external) including, but not limited to conference calls, meetings, customer problem resolution, audit, and third party audits.
• Mentor other team members. Prioritize projects and day to day work flow for self and other team members.

QUALIFICATIONS

• Bachelor's Degree in related field or 11 to 14 years of experience.
• 5-8 years relevant experience with Bachelor's Degree or Master's degree and 3-5 years of relevant experience.
• Experience with software applications such as Access, Excel, or other PC based database tools.
• Excellent communication and customer service skills, (i.e., presentation and written, listening, phone).
• Strong analytical, planning, problem identification and resolution skills required.
• Effective communication with internal and external individuals in various functional areas and at all levels of management.
• Ability to plan for and integrate multiple tasks concurrently as well as work independently with minimal direction.

ABOUT THE DEPARTMENT

As a member of the Provider Strategy & Consultation team, you're an integral part of optimizing the Supply Chain for both providers and our clients. Our team is responsible for optimizing networks, meeting client custom requests and partnering with our Sales & Account Management partners to provide potential network solutions to win new business and retain clients. We are the preferred partners to educate clients on unique provider network solutions to help them achieve their business goals and best serve their members.

About Cigna

Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.

When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.