|Category||Project Management||Job type||Full-Time|
Performs the capacity forecasting function for Claim. This requires managing the models for multiple claim functions at the skill level, with significantly diverse work types. Reviews and trends key metrics such as receipts, inventory, membership, attainment, barrier time, productivity, at work/on prod, attrition, volume mix, on-shore vs. off-shore and the respective staffing requirements. Reviews results with matrix partners on a weekly and monthly basis, providing strategic direction on how to best leverage the staff going forward, what their forecasted results are and provides recommendations on new hire needs, conversion skill needs and up-training needs. Understands skill sets, staff tenure, ramp time, and up-training requirements across functions and their impacts to resource needs, and is able to provide direction and solutions on how best to use staff in both excess and shortfall positions. Consistently ties their recommendations to the respective budget and financial impacts to the organization.
Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.
When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
|Employer||091 Cigna Health & Life Ins. Co.|